Help Center

Learn how to use the EPI Portal effectively

Documentation

Getting Started

Learn the basics of using the EPI Portal

UPC Lookup

Search vendor offers by UPC codes

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Vendor Offers

Browse all active vendor price lists

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New Items

Find vendor items not in your inventory

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Out of Stock

Track items with zero inventory

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Orders & Sales

View and analyze order data

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Vendor Upload

Upload vendor price lists

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Inventory Upload

Upload current inventory from SellerCloud

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Vendor Management

Configure vendor settings

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AI Chat Assistant

Ask questions about your data

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Frequently Asked Questions

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Help Center

Documentation

What is EPI Portal?

Navigation

Quick Tips

How to Use

Filtering Results

Exporting Data

Overview

Filtering

Price Indicators

What are New Items?

How It Works

Filtering

Overview

Key Columns

Best Practices

Orders Report

Uploading Orders

Channel Mappings

Uploading Price Lists

Latest File Wins Rule

UPC Normalization

How to Upload

Automated Sync

Vendor Settings

Vendor Locations

How to Use

Capabilities

Frequently Asked Questions

Why are some UPCs not found in the lookup?

How often should I upload vendor price lists?

Why is my vendor not showing in New Items?

How do I add a new sales channel mapping?

What does "21-day rolling window" mean?

Can I export data for use in Excel?

How do I know if a price is the lowest?

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